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Equine & Lifestyle Concierge Services

The Eleventh Hour

Making it happen.

Welcome to a new standard in support. At The Eleventh Hour, we are your trusted right hand—behind-the-scenes problem solvers and fixers, offering elite equine and lifestyle concierge services for high-performance households and competitive equestrians.

Whether you're prepping for a five-star show, managing a busy estate, or juggling global travel, we handle the logistics so you can focus on what matters most.

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Our Expertise

Concierge Services

Every detail handled with precision and discretion, so you can focus on what truly matters.

Equine Concierge

Every detail handled—from vet visits to FEI entries—so you can focus on the ride.

Professional equestrian arena with horses and riders
  • Owner & Client Liaison
    Coordinating all communications between riders, owners, trainers, and sponsors.
  • Truck Management
    Organisation of Plating, servicing, tax, MOTs, EU certification—your lorry, always compliant.
  • Staffing Solutions
    Sourcing and vetting world-class grooms, drivers, and freelance riders.
  • Competition Admin
    Entries with FEI, BSJA, BE and more, plus ClipMyHorse account management.
  • Veterinary & Farrier Appointments
    Scheduled, tracked, and attended as needed.
  • Vaccination & Health Management
    Reminders and record-keeping, always up to date with this service.
  • Stock & Equipment Ordering
    Ensuring horses are never without essentials.
  • EU Trip Coordination
    Permits, transport, health checks, bookings—for horses and humans.

Lifestyle Concierge

From MOTs to last-minute gifts—we handle everything beyond the yard.

Elegant country estate interior
  • Car Management
    Tax, servicing, cleaning—handled with zero fuss.
  • Personal Shopping & Gifting
    Sourcing bespoke items, last-minute luxuries, and meaningful gifts.
  • Household Staffing
    Recruiting and placing trusted nannies, cleaners, chefs, and more.
  • Pet Care Oversight
    Appointments, records, sitters and wellness routines across all animals.
  • Event & Party Planning
    From intimate dinners to large-scale celebrations—start to finish.
  • Estate & Property Management
    Maintenance schedules, vendor coordination, seasonal prep.
  • Travel & Appointment Bookings
    Door-to-door logistics, private charters, personal scheduling.
  • Admin Support
    Paying bills, managing invoices, and staying on top of day-to-day life.
Rhianna Ounich, Founder of The Eleventh Hour

The Woman Behind The Eleventh Hour

With almost a decade as a 5* international show groom, Rhianna has spent most of her career running high-profile competition yards and has cultivated close, long-term relationships with elite clients across the equestrian world.

In turn earning herself a reputation for precision, professionalism, and exceptional standards, she's worked in some of the sport's most high-stakes environments. Known for nurturing trusted, long-term client relationships, Rhianna brings discretion, resourcefulness, and deep industry insight to every detail she manages.

Beyond the arena, Rhianna has carved out a reputation as a trusted multi-tasker—nanny, event manager, PA, reselling consultant, and lifestyle organiser. The Eleventh Hour is the natural evolution of her wide-ranging skill set, built for people who expect everything handled before they even ask.

What They're Saying

“

Absolutely brilliant service from Rhi. She has been a huge help in making sense of which classes my daughter and her horses can qualify for, putting together a clear show plan and even keeping track of entries and championship dates. I'm genuinely so impressed and incredibly grateful for her support.

Nicole

What They're Saying

“

Working with Rhi at The Eleventh Hour Concierge has honestly transformed my life. From the equestrian side alone, she is a dream. She's taken full control of my shows, planning, calendars, entries, logistics, and horse transport both in the UK and abroad with a level of precision and speed that still amazes me. She is so proactive, so detailed, and so effortlessly organised that everything runs smoother than I ever thought possible. Nothing is ever stressful with her involved.

Outside of the horses, Rhi has supported me with many parts of day-to-day life. Family plans, travel, bookings, and even elements of our move abroad. She has this calm, capable way of getting things done quickly and properly, without me ever needing to chase or double-check. She just makes everything easier.

I recommend Rhi wholeheartedly. She is reliable, communicative, extremely organised, and genuinely brilliant at what she does. Trust me once you start working with Rhi, you'll wonder how you ever managed without her, and you absolutely won't regret it!

Luisa Zissman

What They're Saying

“

Rhianna has worked me on and off for the past eight years. She is honest reliable, thoughtful, kind and always on time.

The work she has done for us extends from admin work, nannying, housesitting, dog sitting, taking us to the airport and then to our competition yard where she has done everything from yardwork, clipping, helping teach my son to ride, travelling my horses abroad and organising those trips too.

As well as this, Rhianna is also incredible at selling, whether it's furniture, clothing, to equestrian products, such as saddles and rugs, she can sell it all.

I would recommend Rhianna in all of the above, she is incredibly efficient and can turn her hand to anything. You will not be disappointed with her work as it is always first class.

Natasha Eddery-Dusndon

What They're Saying

“

Rhi is one of those people who is incredibly efficient and just gets things done. I initially purchased 10 hours, and as soon as they were used up, I bought another 10 without hesitation. She has been so helpful and supportive, is an excellent communicator, and is completely discreet and trustworthy. Working with Rhi has taken a huge amount of stress out of certain situations, as I trust her to simply get on with it. I would thoroughly recommend Rhi and the services of The Eleventh Hour.

Tess Carmichael

Follow Our Journey

See our latest work and behind-the-scenes moments

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Based in the UK | Service across Europe

Discreet. Reliable. Exceptional.

The Eleventh Hour – Making it happen.

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